1 September, 2021

Predictive Maintenance in Action: How an innovative IoT solution helped a national glass manufacturer avoid unplanned downtime.

CHICAGO, September 1, 2021 – If you need evidence of digital transformation’s real-world value and return-on-investment potential, look no further than a recent occurrence at a nationwide glass manufacturer’s tempering facility.  As a facility with world-class preventative maintenance practices, including regular vibration routes, they were monitoring things closely. However, they recognized IoT could increase visibility, ensure early warning protection, and enable higher equipment availability.

Vibration signatures indicating imminent failures were detected in the facility’s quench fans during the recent implementation of a sensor-based IoT solution that monitors machinery health. By catching the imminent failure before an incident occurred, the company was able to proactively address the issue and avoid unwanted downtime.

How was this possible? Through WISDOM.

Identifying problems before they occur

WISDOM is an Internet of Things solution for predictive maintenance – a result of a relationship between FLANDERS and relayr, along with technology partners SpaceSense and Nanoprecise.

Using sensors to monitor equipment health and performance, WISDOM alerts personnel to fluctuations outside of acceptable parameters established using a combination of AI and human interaction. Anomalies and irregularities detected outside normal parameters can signal the need for equipment maintenance or repair before a costly incident occurs.

“We saw how the rotating equipment industry was changing, and we knew that an innovative solution like WISDOM is the answer to our customers’ biggest challenge – preventing equipment damage and unplanned downtime,” said John Oliver, CEO at FLANDERS. “Relayr’s unique combination of IoT technology and insurance, coupled with our domain knowledge in the rotating equipment space, enables us to drive value for users of our machines in unmatched ways.”

Guneet Bedi, Senior Vice President and General Manager at relayr, added: “This proof of success solidifies our vision to enable industrial companies to stay relevant with real-life savings and financial impact. Relayr’s technology-agnostic approach lets us fully understand the nature of our partners’ business and work together to bring solutions that drive real results.”

WISDOM shows its power

The system in the glass tempering facility identified high vibrations in a large oven conveyer within just days of installation and commission. The sensors installed in the quench fans detected vibration levels exceeding normal values. WISDOM notified personnel at the glass tempering facility of the issue, and they were able to react quickly to shut down the machinery and investigate.

A service technician dispatched to the facility found cracks propagating in the fan hub and blades of the machine. The hub was removed, repaired, and balanced in just two days.

While initial post-repair assessments showed vibration levels back within acceptable tolerances, the glass manufacturer was concerned about the likelihood of metal fatigue being the root cause of the cracking and ordered a replacement hub. These concerns were soon proven justified.

Vibration levels spiked again nearly three weeks later, with subsequent inspections revealing new cracks in the equipment. The fan hub was repaired on-site.

These fans were previously monitored with traditional vibration routes before the predictive maintenance system was installed. It’s important to note how quickly these problems developed – standard route-based maintenance would not have caught the initial problem or the rapid degradation after the first repair due to infrequent route scheduling.  WISDOM takes the facility’s predictive maintenance practices to a new level, which has already saved unplanned downtime and allowed for the pre-planning of needed parts.


FLANDERS is a global leader in motors, drives, electronics and control systems for heavy industrial machines. The privately-owned company has over 70 years of experience in engineering, manufacturing and servicing large electrical rotating equipment and systems that bring massive machines to life. Today FLANDERS develops some of the most advanced controls and software for heavy machines in the connected era of Big Data, and continues to provide its trusted hands-on repair of motors and electrical systems.

FLANDERS has offices, warehouses and Regional Service Centers across the United States and around the world. Our facilities and operations are located in North America, South America, Australia and Africa. Corporate headquarters is based in Evansville, IN.

For more information about FLANDERS, email info@flandersinc.com or visit flandersinc.com

About relayr
Relayr is the Industrial Internet of Things (IIoT) powerhouse delivering the most complete solutions for risk-free digital transformations. We unleash data insights from existing equipment, machines and production lines to improve our customers’ business outcomes. We enable industrial companies to shift from CAPEX to OPEX-based offerings on their respective markets, providing a unique combination of first-class IIoT technology and its delivery with powerful financial and insurance offerings – all from a single source trusted by hundreds of companies worldwide. With relayr, manufacturers, operators, and service companies for industrial equipment are empowered to implement fully interoperable IIoT solutions guaranteed to achieve their target business outcomes.
To learn more about relayr, visit www.relayr.io.

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